Privacy Policy

Who we are

This policy describes how Help Me Care EDU and the Help Me Rise Ecosystem (including related operating brands such as Help Me Live Home Care, Help Me Rise Staffing, and Revibe Housing Solutions where applicable) collect, use, and share personal information when you use rize44.app and associated services.

Data we collect

Depending on how you engage with us, we may collect:

• Identity & contact: name, email, phone number, mailing or service address.
• Payment: payment information is processed by our payment processors (e.g., Stripe); we typically receive limited billing metadata, not full card numbers stored on our servers.
• Health-adjacent information: if you request or receive healthcare-related services, you may provide information that could be protected health information (PHI) under HIPAA when we act as a covered entity or business associate. We use and disclose such information only as permitted by law, our notices of privacy practices, and applicable agreements.
• Usage & technical: device/browser data, IP address, and similar logs as needed for security and operations.

How we use data

• To provide programs, staffing, housing-related services, education, billing, and support.
• To operate automation and integrations you authorize (e.g., routing enrollment or alumni data to operational workflows).
• To comply with law, licensure, audit, and safety obligations.

Who we share with

We share data with service providers as needed to run the ecosystem, including:

• Stripe — payment processing and subscriber billing portals.
• Make.com — workflow automation between approved systems (e.g., sheets, notifications).
• Google Workspace — email, documents, and collaboration where used for your requests.

We do not sell your personal information. We may disclose information if required by law or to protect rights and safety.

SMS consent

If you opt in to SMS, we use your mobile number only for the purposes described at the time of consent. Message frequency varies. Reply STOP to cancel, HELP for help. Message and data rates may apply. See our SMS Consent page and this Privacy Policy together.

HIPAA-adjacent notice

Where we handle PHI, we maintain safeguards appropriate to our role (covered entity or business associate). This page is a general summary and does not replace a Notice of Privacy Practices or BAAs where required. Contact us for entity-specific HIPAA documentation.

Your choices & requests

You may request access, correction, or deletion where applicable by contacting us at the address or phone above, or the contact channel published on rize44.app. We will verify requests as permitted by law.

Updates

We may update this policy; the effective date will be revised. Continued use after changes constitutes acceptance unless otherwise required by law.